This Privacy Policy applies to all users of our website, related mobile sites and software applications, collectively referred to as “our Platforms”, which are used to access and view our products and services. It is important that you read this Privacy Policy together with our other terms and conditions, privacy notices or policies we may provide from time to time. Further please pay special attention to the clauses in this Privacy Policy that appear in similar text and style (i.e. bold) which:
- May limit the risk or liability of Halo Gorgeous Boutique;
- May create risk or liability for the user;
- May compel the user to indemnify Halo Gorgeous Boutique; and/or
- Serves as acknowledgement, by the user, of a fact.
We respect your privacy and take the protection of Personal Information very seriously. We strive to deliver excellent service every time you shop with us, and to do this, we need to use some of your personal information. This Privacy Policy describes how we handle the Personal Information we collect about you and receive from you. By using our Platforms, you agree to the processing of your Personal Information as set out in this Privacy Policy.
In this Privacy Policy, the terms –
- “Personal Information”, and ‘process/processing” bear the same meaning as set out in POPI
- “we”,”us” or “our” refers to Halo Gorgeous Boutique
- “you” and “your” refers to every person that accesses or uses our Platforms, also referred to as a user.
POPIA COMPLIANCE
In compliance with The Protection of Personal Information Act 4 of 2013 (“POPI”), we have detailed what type of information we collect, why, and how it is used.
IF YOU ARE BELOW THE AGE OF 18
If you are below the age of 18 years, you must always get permission from your parent or guardian before you use our Platforms or give us your Personal Information. If we are unable to verify such permission, you may not use our Platforms. If clients such as parents or the legal guardians of children younger than 18 submit their own or their children’s personal data via the website to us via email or another means, we will collect and maintain that Personal Information. Please know that the nature of the products and services offered by Halo Gorgeous Boutique is such that we hold Personal Information of children under the age of 18 who are the legal wards of our clients (parents, legal guardians) in our databases, as provided by their parents / legal guardians, and as governed by the relevant South African and international laws related to children and Personal Information.
WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS
Halo Gorgeous Boutique processes Personal Information in a manner that is reasonable, adequate, relevant, non-excessive and purpose specific. Some services on this website require us to collect Personal Information from you.
We receive, collect, and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We may also collect personally identifiable information as provided by yourself at any point during your interaction with our website—such as when you submit a contact form, or sign up for our newsletter, or make a purchase—including, but not limited to, your name, email, mobile number, comments, feedback, and recommendations.
HOW WE COLLECT THIS INFORMATION
When you access our Platforms, we process some of your Personal Information. Depending on how you access and use our Platforms, we may receive:
- Log information, through online identifiers, including information on how, when and for how long you use our Platforms and other services, the content you view and search queries you submit.
- Information about the equipment you use to access or use our Platforms, including the type of device you are using, how you access our Platforms, your browser or operating system and your Internet Protocol Address.
- The geographic location from which you accessed our Platforms, including your device’s global positioning system signal and information about nearby wifi networks and cell towers. We get this information when you use location-enabled services.
- Other information from third parties, such as social media
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.
WHY DO WE COLLECT YOUR PERSONAL INFORMATION
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use for research and statistical purposes to provide and improve our respective services;
- To comply with any applicable laws and regulations.
RETENTION AND RESTRICTION OF RECORDS
We keep your Personal Information for as long as:
- We need it to provide our Platforms, products or services to you.
- It is required or allowed by law and is in line with our internal retention policies.
- It is necessary to uphold the contract between you and us.
- You have agreed to us keeping your personal Information subject to your request for us to stop processing your Personal Information
We will retain your Personal Information for as long as is necessary to achieve the purpose for which this information was collated or subsequently processed. If your Personal Information is used for more than one purpose, we will retain it until the purpose with the latest period expires, but we will stop using it for the purpose with a shorter period once that period expires.
By accessing and using the Platforms, you consent to us retaining records of your Personal Information for no longer than may be necessary to achieve the purpose for which the information was initially collected or subsequently processed.
USER TRACKING AND COOKIES
When you access and use our Platforms we may use various technological tools to improve your experience on our website through the use of cookies and/or tracking.
Cookies are small text files placed on the device that you use to access our Platforms. These files do not contain your Personal Information but allow us to associate you with a particular device.
Many websites use cookies and we use cookies to:
- Make our Platforms more user friendly.
- Personalise your interaction with our Platforms.
- Tailor our services and Platforms to your interests and needs, and ensure they work on your device.
- Provide advertising that is relevant to you.
- Measure the effectiveness of the advertising on our Platforms.
By accessing and using our Platforms, you consent to our use of cookies.
WHO ELSE GETS TO PROCESS YOUR PERSONAL INFORMATION
We do not sell your Personal Information to third parties for their marketing or any other purposes.
You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be able to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond our responsibility or control.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Platforms are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
LINKS TO OTHER WEBSITES
Our Platforms may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
SECURING YOUR PERSONAL INFORMATION
We strive to secure the integrity and confidentiality of your Personal Information in our possession or under our control by taking appropriate, reasonable and technical measures. The security of your Personal Information is important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
CONTACTING YOU
We may contact you to discuss our services, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text messages, and postal mail.
HOW YOU CAN WITHDRAW YOUR CONSENT
Personal Information will be removed on your direct request if it is still kept in identifiable format. If you don’t want us to process your data anymore, or would like us to delete your data, please contact us using our email address visible on our website.
SUMMARY
Customer/client information on our Platforms are generally used in aggregated form; unless we require your personal information for specific transaction purposes. We will only keep your personal information as long as is lawfully and commercially required for a specific transaction or service or ongoing service.
If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy you can lodge a complaint with us using our email address visible on our website.
This version of the Privacy Policy replaces any preceding privacy policy provision on our website. We may occasionally update this Privacy Policy. When you use our platforms the version of the Privacy Policy posted on this page applies to you.
